Privacy policy

Introduction

Welcome to LinkHMS! We value your privacy and are committed to protecting your personal data. This Privacy Notice explains how LinkHMS collects, uses, discloses, and safeguards your information when you use our healthcare management system. By using LinkHMS, you agree to the collection and use of information in accordance with this Privacy Notice.

Terms and conditions

You are required to comply with the provisions of our Terms and conditions in relation to the information provided.

Information we collect

We collect various types of information to provide and improve our services:

  • Personal Information: Name, contact details, healthcare facility details, medical qualifications.
  • Patient Information: Full name, contact details, medical records, health status.
  • Usage Data: IP address, device information, browsing behavior, interaction with our services.
  • Transaction Data: Details of services provided, billing information.

How we collect information

We collect information directly from you when you register or use our services, as well as automatically through your interaction with our system. Information is also collected from third-party sources with your consent. For the purposes of the EU General Data Protection Regulation (GDPR) 2016/679 and other relevant laws, we function as a data controller concerning the personal information detailed below.

How we use your information

We use your information to:

  • Provide, operate, and maintain our services.
  • Improve, personalize, and expand our services.
  • Communicate with you, either directly or through our partners, including for customer support and marketing.
  • Process transactions and manage your account.
  • Comply with legal obligations and protect our rights.

Cookies and tracking technologies

We use cookies and similar tracking technologies to track activity on our services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but some parts of LinkHMS may not function properly without cookies.

Lawful bases for processing data

We process your data based on:

  • Legitimate Interests: To improve our services and manage our relationship with you.
  • Consent: For marketing and specific data processing activities.
  • Contract: To provide our services to you.
  • Legal Obligation: To comply with applicable laws and regulations.

Data sharing and disclosure

We may share your information with:

  • Service providers to facilitate our services.
  • Law enforcement or regulatory agencies if required by law.
  • Other third parties with your consent.

Data retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.

Security of your information

We use administrative, technical, and physical security measures to protect your personal data. However, no online platform is completely secure.

International data transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We operate in the United States, and personal information may be transferred to, stored, and processed in Canada, the United States, Africa, and other countries where we or our affiliates, partners, service providers, or agents have facilities. By submitting personal information to us or using the Site, you agree to the processing of your personal information in locations like the United States, which may not offer the same level of protection required in other countries. We rely on recognized legal bases to lawfully conduct cross-border/international transfers of personal information, such as express consent, when necessary to provide services under an agreement, or when the transfer is protected by safeguards that ensure the security of the personal information.

Children’s privacy

LinkHMS is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a user under the age of 18, we will delete such information from our records.

Third-party websites

Our service may contain links to third-party websites. This Privacy Notice does not apply to information collected on those websites. We encourage you to read the privacy policies of any third-party websites you visit.

Data protection officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Notice. If you have any questions or concerns about our data practices, you can contact our DPO at [Contact Information].

User responsibilities

As a user of LinkHMS, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Your choices

You have choices regarding the collection, use, and sharing of your personal data:

  • Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
  • Cookies: You can manage your cookie preferences through your browser settings.

Your rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data.
  • Request the correction of inaccurate or incomplete data.
  • Request the deletion of your personal data.
  • Object to the processing of your data.
  • Request the restriction of processing.
  • Request the transfer of your data to another service provider.
To exercise these rights, please contact us at contact@linkhms.com.

Changes to this privacy notice

We may update this Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on this page and updating the effective date. You are advised to review this Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Notice or our data practices, please contact us at contact@linkhms.com